This is just sad(rant)
 

Ok here is the story, I am at a friends house as I type this, you may wonder why is he there so late well, he was showing me the finer points of playing the undead warlock on WoW, it got late and I decided to crash at my buddies house. He was kicking the crap out of some monster with his succubus and his party(which are also close friends of mine)then all the sudden he gets the mother of all lag spikes, then he gets logged not a minute after he gets a msn message from all of our friends saying “what the fuck that damn blizzards servers are a piece of shit.”

He tries to get in but what happens it says “unable to connect” then he tells me “don’t worry im used to it this happens often.” I say “what the fuck dude you pay twelve dollars a month for this son of a bitch and how many people play WoW , I’ll tell you how many at the very least one million or more im not sure one million times twelve is twelve million.”

You would think that blizzard with all the money there making they could update the servers, it only stands to reason. Then he tells me “hey want to know something funny I think they do there tech support off shore, I called them once I thought it was fucking Apu from the Simpsons.”

I of course thought this was funny but im getting off subject, I was thinking why do companies like blizzard let this kind of shit happen then he says “yea some of my guild mates quit because of this, I think the only reason blizzard will bother making there servers better if the revenue get affected and they lose money.” oh well I fell better now that I wrote this, has anything like this ever happend to anyone.

Take a deep breath, calm down, and stop freaking out so extensively that you need to write a rant over a server timing out. I doubt any of us know anything about Blizzard's financial situation (although they would be raking in with WoW, perhaps the money goes...who knows).

Or you could quit WoW, that would work too.

Are you sure this wasn't scheduled downtime? If you have problems connecting, always be sure to check the official forums for such information (not sure if this applies to WoW, but it does for their other games so I assume).

As for why the servers have problem, it is the same philosophy as behind many services: they assume only a certain number of people will be online at any given time. It is like a bank, they don't think everyone (or near everyone) who has an account will come in at the same time. It would be horribly cost ineffective to have enough server hardware to meet such an occurance. Thus they aim for a reasonable level, knowing that things like this will happen but it is still more cost effective than upgrading further.

Or failing that, there was simply a problem with your connection, not the server itself. It isn't like your computer is directly connecting to a server right next door. That is a lot of distance and things can happen, both physically and electronically.

Scheduled downtime is every Tuesday.

And yes WoW's tech department sucks. When my ping skyrockets in excess of 2000, I know some monkey over at Blizzard spilled some coffee on the server. Seriously though, the problem with Blizz's servers as that they haven't changed. Certain realms are afflicted with what must be refurbished models as they routinely crash, even more routinely during the peak hours when your guild is doing an MC raid.

1. WoW has 1.5 million subscribers, so, yeah, that's a big chunk of change.

2. I don't think it's so much laziness on Blizzard's part as a perennial inability to comprehend just how goddamn popular your games are going to be. How else do you explain shit like this?

I mean, it's hard to imagine any other game developer having the same problem.

Really, it's probably like what happens when they expand the highways, where more people buy more cars and move out farther from the city and traffic goes back to being just as bad. If Blizzard expanded to cover all 1.5 million subscribers, in a month they'd probably be up to 3 million subscribers. All of them bitching about downtime.

(And they'd be raking in twice as much money.)

If you play an MMO, there will be downtime, both scheduled and otherwise. I hear people freaking out about this for hours on end on FFXI, and it's entertaining.

'OMG, search isn't working, WTF, fucking SE, they suck! Why dont the fix the problem!' ... 'Maintenance, OMFG, fucking SE, they suck! Why do they need all this maintenance?!'

Pretty much any company that has a high volume of tech support calls will outsource their call centers, for some reason a lot of these do happen to be in India.

As for 'updating the servers', guess what that means... More downtime! Expecting a network game that has to support as many simultaneous users as WoW does, with absolutely zero problems, is plain ludicrous.

I herd that was all A rumor, I went to my game stop today and it had like 20 copys, I was afraid there for a second.

Some reason: Pay each employee $0.75/hour in India instead of $16/hour in the US, Canada, etc. You can pay a whole tech support desk in India on the salary of one tech support operator in a first world nation. Gee, I wonder why any businessman would EVER consider doing that.

Well, the concept behind outsourcing labor is easy enough to follow, and one that I am at least remotely assosciated with in practice, but that's neither here nor there.

I was referring more to why they specifically choose India; surely there are plenty of other countries out there that will provide labor just as cheap, if not even moreso. Maybe they just have a higher per-capita rate of English speakers compared to the other cheap labor countries? I dunno.