PSN Hacked, Private Info Stolen

[The Wandering God]

http://www.escapistmagazine.com/news...olen-All-Of-It

While it doesn't say much about what exactly happened, a new update to the PlayStation Network disaster reveals that somebody, somewhere, managed to break into the system and get hold of your private information - all of it.

If you're reading this, then you're almost certainly aware that over the past week, Sony's PlayStation Network has been suffering some rather severe technical difficulties. Sony is apparently still trying to figure out what's going on, or at the very least isn't yet ready to disclose all the facts, and there's still no ETA for a resumption of services. But in a new status update, Sony revealed that PlayStation Network and Qriocity user data has in fact been compromised. And not just your PSN ID.

"Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID," Sony's Patrick Seybold wrote in a message being sent to all registered PSN account holders. "It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained."

"If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility," he continued. "If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained."

In other words, not to put too fine a point on it, whoever broke into Sony's systems got everything - everything. At this point, the situation appears to have shifted from a dispassionately amusing debacle to an absolute balls-out train wreck, certainly not helped by the fact that Sony may have sat on this information for nearly a full week before letting the public know just how badly it was compromised.

Sony advised PSN members to pay special attention to their credit card account statements and other related information, be alert for email, telephone and postal scams and change all passwords as soon as possible, which is to say, whenever Sony gets the PSN working again. It also regrets any inconvenience.

And it ain't over yet, folks. We'll keep you posted.

Wow.

Just wow.

Hope you guys didn't have to much sensitive info in their.

[Bells]

just a second take on Kotaku

A security breach in the Playstation Network by still unidentified hackers resulted in stolen personal information, Sony confirmed today.

Sony says while personal information was likely stolen they don't believe credit card numbers were and that they hope to have the Playstation Network service back up within a week.

The news comes more than nine days after the intrusion and six days after Sony shut down both the Playstation Network and Qriocity services in reaction to the breach. Sony says they've hired a "recognized security firm" to conduct a complete investigation into what happened and have taken steps to enhance security and strengthen network infrastructure.
"We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network," Patrick Seybold, senior director of corporate communications for Sony Computer Entertainment of America, wrote on the official Playstation Blog today.

Among the possible information stolen:

Name
Address (city, state, zip)
Country
Email address
Birthdate
PlayStation Network/Qriocity password and login and handle/PSN online ID.
"While there is no evidence at this time that credit card data was taken," writes Seybold, "we cannot rule out the possibility."

"If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained," Seybold continues.

Sony is encouraging users to be especially aware of potential phishing scams from people using email, phone calls and mail to try and extract more personal or sensitive information from you. Sony also is strongly recommending that you change you password once you're able to log back into the Playstation Network.

"To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports," Seybold wrote

"We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions."

But i suggest you keep up with the Playstation official Blog
http://blog.us.playstation.com/2011/...-and-qriocity/

I understand this is bad, but i get reeeeeeeally annoyed to the way some people are reacting to this.

It's hard to understand what this is under the scope of a Huge company like Sony, but this is the sort of situation where you want to take a LOT of care about what information you release, in what order... you don't want to pass out incorrect information to the media or the customers, and you certainly don't want to feed information that can reach the people who did this in the first place.

This is real ugly stuff, but this one time i'm not avert to say that Sony is the victim this time around

[Kim]

They were trying to protect their image at the expense of their customers. That's really what the week long wait boils down to. I wouldn't accept it if my bank took a week to tell me my info was compromised, so I'm sure as hell not taking it from Sony.

[Bells]

Originally Posted by NonCon

They were trying to protect their image at the expense of their customers. That's really what the week long wait boils down to. I wouldn't accept it if my bank took a week to tell me my info was compromised, so I'm sure as hell not taking it from Sony.

Or maybe it took them a Week to actually asses the correct information and coordinate all of this mess?

seriously... is this really hard to grasp? Does it HAVE to be "fiendish evil corporation sacrifice customers to delay information for a few days about being attacked by hackers"?

[Kim]

Originally Posted by Bells

Or maybe it took them a Week to actually asses the correct information and coordinate all of this mess?

The right thing to do, were they unsure which I doubt, would have been to inform customers, "Some of your info may have been leaked," from word go.

[Krylo]

Originally Posted by NonCon

The right thing to do, were they unsure which I doubt, would have been to inform customers, "Some of your info may have been leaked," from word go.

Which they did.

They specifically said that they don't know if customer information was leaked, and they would release information as soon as they were sure.

[Bells]

then cause panic, HUGE backlash in stock value, customer support, risk lawsuits, involve banks in the mix and multi million dollars in potencial financial trouble for something that "may or may not have happen" months before E3, instead of wait a few days and provide the best reliable information... doesn't sound like the right thing to do

[Kim]

Originally Posted by Krylo

Which they did.

They specifically said that they don't know if customer information was leaked, and they would release information as soon as they were sure.

*looks at all official updates on Sony blog*

*sees nothing of the sort*

When'd they do that? Can I see a source?

then cause panic, HUGE backlash in stock value, customer support, risk lawsuits, involve banks in the mix and multi million dollars in potencial financial trouble for something that "may or may not have happen" months before E3, instead of wait a few days and provide the best reliable information... doesn't sound like the right thing to do

Yes, waiting several days to cause these things was clearly the right thing to do.

[Krylo]

http://www.pcworld.com/article/22616...ml#tk.rss_news

Edit: A bit later than my initial blurry eyed reading last night made it sound, admittedly, but that is in fact a thing they told the press.

[Kim]

So... yesterday...

EDIT: Also gotta love all the updates despite that possibility focusing on, "We're just taking it down while we improve our infrastructure no worries be happy now."

The site, that they took down because of the breach, has been down for a week. I'm SOMEWHAT SKEPTICAL that it took them until just yesterday to realize, "Oh hey, some stuff miiiight have been leaked," especially since they were able to give a fairly clear list of what was leaked today.