Steam Refunds And inevitable Sales Thread

BB · 06-02-2015, 07:08 PM

The sale-themed trading cards have appeared, so it's time once again to block your accountant's phone number and organise your wishlist.

Valve have just announced that Steam will now support refunds for any reason as long as it's requested in 14 days of purchase and you have less than 2 hours of playtime. More pertinently,

Quote:

We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

The last voice of doubt, one Mssr. Buyer's Regret, has been slain. It's hog-wild time.

Shyria Dracnoir · 06-03-2015, 12:25 AM

In some areas at least, Valve knows what the public wants, even if their wallets protest

Aerozord · 06-03-2015, 07:44 AM

I'm not as big on Valve as others, mostly because I know an evil corporation with good PR when I see it. Still I must commend them for being smart enough to know one of the wisest business practices is to be fair to the consumer.

I do see one coin whose sides make this an issue. Things like DLC thats just shallow crap for 20 bucks that you burn through in half an hour will die. However legit short but fun games will struggle alot. If its a 1 dollar indy you can beat in two hours I suspect alot of people will just beat it and refund it.

Pros outweigh the cons, and I'm hoping there are enough honest consumers that this wont be an issue

BB · 06-03-2015, 08:20 AM

Quote:

Originally Posted by Aerozord

Things like DLC thats just shallow crap for 20 bucks that you burn through in half an hour will die. However legit short but fun games will struggle alot. If its a 1 dollar indy you can beat in two hours I suspect alot of people will just beat it and refund it.

The article, which I did not link to in the OP for some reason, states exceptions for DLC and consumable content, and by the way the Abuse section is worded I think these are dealt with on a case-by-case basis so they'll be able to figure out if you're requesting refunds on games you've finished and deny it.

phil_ · 06-03-2015, 01:02 PM

Quote:

Originally Posted by BB

The sale-themed trading cards have appeared

Where, and how do I get them so I can sell them?

BB · 06-03-2015, 01:50 PM

Quote:

Originally Posted by phil_

Where, and how do I get them so I can sell them?

Under your badges you should have a Mysterious badge with zero progress. Currently the only way to get them is to craft another badge- you'd usually get a voucher for this but during sales it's an event card instead. Once the event starts there'll likely be other ways to get them.

mauve · 06-03-2015, 05:12 PM

Ah, summer is truly on the way: Steam Summer Sale is on the horizon.

Arcanum · 06-11-2015, 07:13 PM

So is this gonna be the Steam Sales thread? Because I'm gonna use it as the Steam sale thread. Because it's summer sale time, and this year's gimmick is a clicker/idle game (look up Cookie Clicker if you don't know what that means).

Not sure how I feel about the gimmick, but I know how I feel about the sales.

Sad.

Because it's day 1 and I already spent $45.

BB · 06-11-2015, 08:37 PM

Quote:

Originally Posted by Arcanum

So is this gonna be the Steam Sales thread? Because I'm gonna use it as the Steam sale thread.

That was the plan. I'd update it, but I have to click on monsters.

synkr0nized · 06-11-2015, 09:05 PM

Quote:

Originally Posted by Arcanum

Because it's day 1 and I already spent $45.

lol

06-03-2015, 12:25 AM	#2
Shyria Dracnoir Kawaii-ju Join Date: Jan 2008 Location: Monster Island Posts: 4,240	In some areas at least, Valve knows what the public wants, even if their wallets protest __________________ Godzilla vs. Gamera (1994)

06-03-2015, 07:44 AM	#3
Aerozord So we are clear Join Date: Jan 2004 Location: Former murder capital of the world Posts: 13,824	I'm not as big on Valve as others, mostly because I know an evil corporation with good PR when I see it. Still I must commend them for being smart enough to know one of the wisest business practices is to be fair to the consumer. I do see one coin whose sides make this an issue. Things like DLC thats just shallow crap for 20 bucks that you burn through in half an hour will die. However legit short but fun games will struggle alot. If its a 1 dollar indy you can beat in two hours I suspect alot of people will just beat it and refund it. Pros outweigh the cons, and I'm hoping there are enough honest consumers that this wont be an issue __________________ "don't hate me for being a heterosexual white guy disparaging slacktivism, hate me for all those murders I've done."

06-03-2015, 05:12 PM	#7
mauve So Dreamy Join Date: Apr 2005 Location: Someplace magical Posts: 6,863	Ah, summer is truly on the way: Steam Summer Sale is on the horizon. __________________ Yoo Hoo!

06-11-2015, 07:13 PM	#8
Arcanum Strike the Earth! Join Date: Nov 2007 Location: Canada Posts: 3,185	So is this gonna be the Steam Sales thread? Because I'm gonna use it as the Steam sale thread. Because it's summer sale time, and this year's gimmick is a clicker/idle game (look up Cookie Clicker if you don't know what that means). Not sure how I feel about the gimmick, but I know how I feel about the sales. Sad. Because it's day 1 and I already spent $45. __________________ POS Almighty has spoken.