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Unread 01-10-2010, 08:02 AM   #1
Living Bobbeh
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Serious Computer freezes after playing games for an amount of time

Basically, on any and all games the PC will freeze to a coloured screen after an amount of time.
Sometimes it's a few minutes, sometimes a few hours, sometimes never.
It seems like it will be the colour that is predominately on screen at the time, but sometimes it's just black.
I would still be able to control the game and Winamp once the screen had frozen, but it has since started to loop the audio post-crash.

It started to happen after I switched graphics cards to a HD5770. It doesn't seem like that's the fault, as I tested it in my brother's PC which ran Crysis for several hours on the highest settings without crashing, while running on wrong drivers.

I have the latest drivers available for the card, as well as updating DirectX to see if that was to fault. We replaced the CMOS battery on a whim, which seemed like it had sorted the problem, but the crashing persists.

We suspect that it could be either a power supply or motherboard issue, but we don't want to replace either until we are certain what's to fault.

Any help or suggestions will be greatly appreciated.
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Last edited by Living Bobbeh; 01-10-2010 at 08:05 AM.
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Unread 01-10-2010, 11:14 AM   #2
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You said you had the latest drivers, but did you take steps to remove all other remnants of previous drivers before installing the new drivers?

Update the BIOs?
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Unread 01-10-2010, 02:15 PM   #3
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After it freezes, is the computer super hot? I had a graphics card that overheated quite often. Since you mentioned running Crysis I'm pretty sure that's not the problem, but check the fans and heatsinks anyway just to be safe.
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Unread 01-11-2010, 01:29 AM   #4
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It's definitely possible that your computer is overheating. This doesn't sound like it would be a big deal, but first you should get some canned air and blow out all the dust that has collected in your case especially in and around heatsinks. Some graphics cards require an extra power input to run the fan. See if yours is in that category. While the case is open, make sure everything is seated properly, even if you don't think it could cause the issue, just check it.
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Unread 01-11-2010, 04:30 AM   #5
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Just to be safe, Id run a memtest. Dont think its the memory, but it never hurts to try.
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Unread 01-12-2010, 01:19 PM   #6
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On the heat front, it reached 42c while playing Defence Grid, with the side panel off. I'm not sure if that's normal or not.
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Unread 01-12-2010, 01:47 PM   #7
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42c peak doesn't sound overly obscene for a 2008-2010 pc.

Also, do you have the side panel off most of the time? It helps ventilate (i have mine off too) but it sucks up dust like a bitch. And depending of where that dust goes and settles it could overheat some parts of the PC.

I'm assuming your machine is clean, but maybe it's worth checking it out. I had a memory failure once and i discovered that a small heap of dust had got caught between my two memory sticks, once i cleared that it worked like a charm.
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Unread 01-12-2010, 02:16 PM   #8
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The panel being off was just because I had a thermometer on the graphics card, which in hindsight, probably wasn't the best idea.

In between taking the PC apart enough times to test different things, it's thoroughly clean.
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Unread 01-12-2010, 04:40 PM   #9
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Quote:
Originally Posted by Living Bobbeh View Post
The panel being off was just because I had a thermometer on the graphics card, which in hindsight, probably wasn't the best idea.
That...will not be effective.

You need GPU-Z to accurately determine the temperature of the graphics card.

For reference, mine is (apparently) running at 71C right now, and it's peachy.
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Unread 01-12-2010, 05:01 PM   #10
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GPUs will run a good deal hotter than CPUs. I was a bit shocked when I measured my GPU because I am used to CPU readings. I was wrong. :p
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